Dr Fathalla Mashali aka Greystone Pain Management

I live in MA. and have been a patient of Dr Mashali for several years due to chronic pain caused by fibromyalgia and neck/back problems. I find him to be a good doctor and a nice man. Unfortunately, there's always a significant wait time before you actually see him, but that doesn't bother me. I see him on Saturdays and had an appointment yesterday. I'm now finding out that none of the prescriptions he gave me can be filled...anywhere. According to the guy at CVS, Dr Mashali is under some type of investigation involving the feds. There was a notice posted in his office yesterday which stated that he was not going to prescribe some of his usual meds (oxycodone, etc.) and would be giving alternative medications instead. I wasn't affected by this change, so I stupidly thought that my prescriptions (Lyrica, Xanax, and Dolphine) would be alright. Does anyone out there have any knowledge of this? I've been taking these meds for years, and now I'm scared about what will happen when I don't have them!

How many days left do you

How many days left do you have of these medications? I'm assuming that your having fresh prescription in your hand that it's not many.

I would call his office and inquire whether he has another physician who can rewrite your prescriptions covering for him. If not, ask for a referral and/or ask your family physician whether he will do so.

I'm not familiar with Dolphine. Is that the correct spelling? What is the active ingredient?

Many patients report withdrawal from Lyrica as being mild, with rebound effect in the return of some symptoms.

However, withdrawal from Xanax can be serious. You might want to consider tapering down your dosage until such time as you can secure another prescription.

I am also a patient and found

I am also a patient and found the same issue with not only CVS but Walgreens. CVS seems to be blaming Dr. Mashali and making allegations of some "investigation"... I can say this simply is not the case. Both CVS and Walgreens were under scrutiny by the DEA and had their licenses suspended in some states due to fraud and conspiracy. It seems they were accepting fake scripts and knowingly dispensed or overfilled medications. As such, they had big fines/settlements with the government and their quantities were restricted. So, CVS simply looked at the top 10% - 20% of doctors that wrote scripts for controlled substances and said they would not fill their scripts. Why? Well, they just had huge settlements and lawsuits and their quantities were restricted on those medications. As such, they have less and are limiting the top prescribers so limit their liability and ensure they don't go through their quantities of CII/CIII medications so fast. Call their corporate office. You get a different story every time you call. I know there is no fed "investigation" from the DEA... He's compliant on all rules and regulations. There was a DOL investigation years back, but that has nothing to do with prescriptions or pharmacies. CVS and Walgreens are just being overly-cautious because they got fined big money and had their licenses suspended.

I do not know this doctor,

I do not know this doctor, but I have had problems before filling prescriptions from a doctor I had years ago. I called the state pharmacy board and talked to them and they got Walgreens to fill them for me. I don't know if it would help you to call the pharmacy board for your state, but its worth a try. Even bad doctors have legitimate patients (not saying your dr is bad, just saying in general), and those patients should be able to get the medicine they need. Good luck with it, and let us know what happens.

Here is the information to

Here is the information to contact the Massachusetts Pharmacy Board and to file a complaint against the pharmacy:


At the bottom of the page there is a Pharmacy Complaint form in PDF and Microsoft Word format

Board of Registration in Pharmacy
Phone: 1-800-414-0168
Fax: 617-973-0983
Mailing Address:
239 Causeway Street, 5th Floor, Suite 500
Boston, MA 02114

Thank you all for your

Thank you all for your comments and suggestions. I didn't actually believe that anyone would care or respond to my initial statement. There are newer problems surfacing with Dr Mashali. It's a very sad situation for him and his patients. I sincerely believe that Dr Mashali honestly cares about his patients. I'm really very fond of him and grateful to have a doctor who shows such compassion and concern for our welfare. I'm supposed to be having an appointment with a new doctor at his office this coming Saturday. I'm struggling to get a referral for the new doctor right now, but I'm hoping to get this done in time for the appointment. As usual, I'm completely stressed out because I just don't know what's going to happen next. I'm in pain WITH my medication, and the thought of having no pain meds is horrifying! I'm a total shut-in. I only leave my house to go to doctor's appt. I don't use the phone or let anyone in my house. These other issues make things much more complicated for me. Please keep your fingers crossed for me, and thank you again so very much for even caring about a stranger's problems. The thought that someone out there cares, brings tears to my eyes. I can't thank you enough.

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