First step to try to find a new PCP. Went in & was taken to exam room right in front of the reception desk & nurses area. The door was left open & I heard all the phone conversations including patient names and all about the treatment of a patient with a foot injury including the name of his orthopedic MD who he felt had allowed severe infection to develop in a diabetic.
Had a pretty good wait--long enough to notice the dirt along the baseboards, a dustbunny larger than I have at home behind the exam table, & a hunk of mud right in the middle of the floor.
Doctor came in with a stain on his pants which I might have overlooked if the floor had been clean. He had a heavy accent but with enough "pardon me's" I think I understood him fairly well but from some replies wasn't sure he completely understood me.
My current PCP is a pain in many ways--he doesn't like any research done by patients & he absolutely doesn't want any challenges. (I am a diabetic whose A1C was pretty good but was having wide level swings--he was mad because I kept asking about this & the danger involved. Wanted me to accept the good A1C--this is pretty typical. He has referred me to an endocrinologist but it was obviously in a snit.) My echocardiogram was not filed in my chart & I am now ready to have it again without ever seeing last yrs. Have had a few other glitches, nothing as serious as that. Their blood drawing skills are not good--had to go to an outside testing site once after prolonged poking.
The office is clean & so is the doctor (at least the exposed parts)! They are very good at refills and the nurses & staff are very kind.
I was so disappointed with my first attempt to change docs. It was really stressful & took up half a day.
Advice?? Give up & keep the one I've got?? Keep trying to find a better one??