Rating Feedback for Dr. Baer (2578547)
'I went to Dr. Baer for an ingrown toenail and chose him because of the wonderful reviews on here. I'm not sure if it was a very 'off' day for him, but I had a horrible experience with him and just want to caution others. I am not good with needles and let Dr. Baer know about that. When he was giving me the needles I was in pain and asked him to stop so that I could have a break. He instantly became impatient and did not respect my boundaries, immediately going back to continue with the needles. I told him to stop and give me a moment and he took off his gloves and became belligerent with me, telling me that I should leave and commenting how awful it would be if I did and how basically no one but him could do the procedure. His behaviour was highly inappropriate. I believe he realized this as afterwards he kept apologizing and then justifying why he behaved as he did. Nothing excuses this behaviour and I will be writing to the college of physicians on this matter.'
Doctor Baer, here. I have had five positive reviews and one negative from this patient. I would like to respond to the negative review. My main concern is for the POSITIVE longterm outcome of an operation. Any operation! My main concern is ALWAYS for my patient's. This patient stated that I "removed my gloves," as if that was a bad thing? I took the gloves off to find this patient a towel to wipe the tears from her eyes. YES, INJECTING INTO A TOE HURTS!!! I would never tell a patient "leave," during a procedure. Anyone that knows me would know that!!! This patient wanted to leave after her toe was 100% numb! All I needed to do was check to make sure she was numb(Which I did do, waiting for five minutes, further explaining why she should proceed, and allow me to finish). That's all!!! I never apologized for what I did. I never apologize for doing an appropiate procedure! If this patient found me to be "belligerent," wow?!? By the way, she did allow me to finish my work. Thanks for that.