Rating Feedback for Dr. Sadler (2452080)

The rating:
'Service was a little confusing. My insurance had to contact the office manager twice. I kept getting billed for what was paid by insurance. My childs bottom teeth didn't move after a year & half with braces. Only moved after the retainer was used at night. I think it was invisalign, should've been used from the beginning. Felt as if my insurance got milked. Won't be going back or recommending. Anyone can smile & be friendly when you're giving them money.'
(http://www.ratemds.com/doctor-ratings/102016)
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I am sorry for the confusion with your insurance, and your concern with our care for your child. I would like to have further conversation with you to understand your concerns. Please feel free to call us so we can attempt to resolve your frustration with our office. I hope to hear from you.
Dr. Sadler