Rating Feedback for Dr. Isaacson (2458292)

The rating:
'I am not accusing this office of being dishonest but will say that the work they said was "needed" on a healthy mouth (their diagnosis) was in the multiple hundreds. Additionally, I think it is preposterous that this office would charge a patient $35 for cancelling, even with more than 24 hours notice and through no fault of the patient. I find this incredibly hypocritical when appointments can't be made at the patient's preference sometimes without a month wait so clearly they can fill spots. Why not keep a 'Waiting List' like other offices so that when there is a cancellation, they have people to call to fill the time immediately? They're nice enough but I will never go back.'
(http://www.ratemds.com/doctor-ratings/135859)
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This patient must be confused with another office because we do not have a 24 hour cancellation policy