Rating Feedback for Dr. Bertrand (1004483)

The rating:
'Firstly, I wish to convey my condolences to the residents of Espanola! This physician was my family doctor for over 17 years! He has no respect for his patients whatsoever! If he did he would not be 4 to 8 hours late or cancel appointments without notification. You could not reach the office because the reception was not answering the phone. You had to drive 35 minutes to the office to find out it was closed. I you were lucky before 5 visits to find the receptionist there, you could not schedule or reschedule an appointment because he had forgotten to bring the laptop to the office. Lab test results were lost or he would give you lab results that were not yours! He needs an OFFICE MANAGER that will garantee his promptness, because he cannot do this himself!!! Greater Sudbury Residents pray for you all.....'
(http://www.ratemds.com/doctor-ratings/50875)
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Hello
Your right about the poor service he continues to not give in the Espanola region. I hope his contract is up soon and he leaves our region.
He has given my whole family poor service, myself, my son and my mother. He is an ignorant doctor that lacks how to take care of a person and jumps to conclusions time after time.