DOCTOR'S ARROGANCE AND THE SYSTEM
Unfortunately, due to a myriad of ailments, I find myself in and out of doctor's offices regularly. I've been noticing that, due to the structure of the OMA and the College of Physicians and Surgeons, very little can be done to complain and hope to effect a change. Whatever happened to a doctor's hypocratic oath? I realize times have changed HOWEVER, but must everything be 'about the almighty dollar'?
With our aging population, and the stresses one has had to endure in life, by the time patients arrive at a doctor's office, their ailments are generally legitimate and not a figment of their imagination. If these doctors are not interested in 'caring' for their patients, why don't they change careers? I understand there's a huge need for 'skilled labourers'!!!!
Between their ill regard for appointment times, the staff they hire who treat you as though they're doing you a huge favour speaking with you and granting you an appointment and then the doctor's laissez-faire demeanors, it's a wonder more of us aren't sicker than we are. But, as long as our doctor's can remain autonomous, know it, and know there is little a patient can do that will result in any form of explanation, they will continue to carry on this way. In certain geographic
areas that are more rural, this problem becomes even worse as these doctors know (especially those that are specialists) that there are few other doctors you can take your business to, that the wait times elsewhere will also be excessive yet they carry on with their "take it or leave it" behaviour. The patient winds up being frustrated, receiving poor medical care and treatment and developing hostilities towards the doctor and his/her staff.
How about a doctor who specializes in rheumatology, immunology, allergies and internal medicine having an office that is not wheelchair accessible and has his staff advise all patients, at the time of booking an appointment, that the wait will be approximately 4 hours? How about when you arrive at this doctor's office, there are signs in the reception area stating that aggressive behaviour due to lengthy wait times will not be tolerated? How about the fact that the majority of patients that come there are in chronic pain suffering from some disability
yet he provides THE most uncomfortable seating for these patients? How about all this? THE PROBLEM...he knows there's few other options the patient has! Oh yes, let's not overlook the issue of 'privacy' that seems to have become such an important one...yet not that important that receptionists will ask a patient all sorts of confidential information with a waiting room of other patients sitting right there listening to every word being said! There's privacy for you at its best.
Let's examine what happens if a patient is not happy with their family physician and wants to look for another. The patient has to FIRST sign a paper from OHIP saying they are no longer a patient of the first family doctor BEFORE they can go on to a waiting list to be seen or get another family doctor? This can take months....in the meantime, our health care system sees nothing wrong with allowing a patient to visit walk-in clinics until such time as a new family doctor becomes available. Progressive or third world? And, these doctors know this is how the system works
and relish in it.
What a wonderful world!