Medical Justice planting glowing reviews on RateMDs.com
5/26/11 Update - According to an anonymous source, Medical Justice calls this their "Review Builder Program".
11/30/11 Update - CDT Files FTC Complaint Against Medical Justice
We have found six IP addresses, all registered to Medical Justice, that have submitted 86 ratings for 38 different doctors in 14 different states. Every one of these submitted reviews is positively glowing, with a rating of 5 out of 5 in every category. Most of the associated comments are written in the first person, for example, "I am pleased with the care I have received from Dr. Fishman" or "Dr Rajagopal made me feel comfortable throughout the entire process of my surgery". The ratings were submitted between 11/5/2010 and 3/29/2011, when we finally noticed what they were doing and blocked their IP addresses.
Here are the six Medical Justice IP addresses that submitted ratings:
|IP Address||Domain||# Ratings Submitted|
You can verify using Godaddy.com or just by clicking here: http://www.medicaljustice.net that medicaljustice.net and medicaljustice.com are the same company. I will include information in a follow-up post on how you can see for yourself the relationship between Medical Justice and these IP addresses.
Some Uncomfortable Questions for Medical Justice (MJ):
- (a)Why did 6 Medical Justice IP addresses submit 86 glowing doctor ratings to RateMDs.com? (b)Are the doctors being rated also MJ clients? (c)Is this a service MJ offers its clients? (d)Is MJ an astroturfer for hire?
- (a)Are these ratings fabricated? (b)Have Medical Justice employees actually been patients of these 38 doctors in 14 different states? (c)If not, why are these ratings written in the first person and why are the ratings not identified as having been submitted by MJ?
- (a)Is it legal to post a rating that says you are the patient, when you are not? (b)Is it ethical?
- (a)Why was a rating with the same comment, with the same two misspellings, posted on 5 other rating websites (citysearch.com, insiderpages.com, vitals.com, doctorscorecard.com, yelp.com)? (b)Why are the account names of the submitters different on two of these sites ("Skyler L." and "Devin C.")? (c)Why was this same comment posted to RateMDs.com by a MJ IP address (18.104.22.168)?
I think Medical Justice has some 'splaining to do! And if I were one of their doctor clients, I'd be wondering now what my potential liability might be. This $300,000 settlement between the NY Attorney General and Lifestyle Lift may give some guidance.