Rating Feedback for Dr. Turner (968410)

The rating:
'Consultation with the assistant (no dr. present as advertised on site during consultation)...we were in and out within 1 minute. Assistant was rude, insensitive...unprofessional and offered no suggestions for the problem we were there to have addressed. very odd. we left wondering why laser was advertised and yet told NOTHING could help the problem.'
(http://www.ratemds.com/doctor-ratings/45597)
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Have you had more than one opinion? Maybe there really isn't anything they can do. Also, did you specify that you wanted to see the doctor at your first consultation? Cause the website does say you generally see the assistant first. I found the doctor AND his staff to be wonderful, strange that you had such a rough time.